Send a photo of the item to our Customer Service page on ig @bossbabescustomerservice with tags still on the item/items, should still be brand new, and with no scent.

We unfortunately do not cancel orders, we only do exchanges & returns.

Send a photo of the item to our Customer Service page on ig @bossbabescustomerservice with tags still on the item/items, should still be brand new, and with no scent.

After you place your order, you will receive a tracking number from the courier via email.

We do restock & get new arrivals at least once or twice a week.

Contact us at “@bossbabescustomerservice” on instagram with your order number so we can assist you.

It really does depend on what country you live in.

We do ship items 4-8business days unless paid for a faster service (excluding holidays).

Unfortunately it is out of our hands since we did our part by shipping your package, the best thing you can do is contact your local post office and ask them about your package. It may be dropped off at your neighbors by accident or the address may be incorrect when you placed your order.

We accept all major credit cards and PayPal, ShopPay, AfterPay, and Apple Pay.